Digital Transformation of the Valuation Profession: Evolving Roles of Valuers and Implications for Sri Lanka

Abstract

The valuation profession is undergoing a considerable transition due to rapid improvements in digital technologies, which are now gaining significant attention. This digital transition of property valuation reflects the gradual shift from traditional valuation techniques to the integration of digital technologies, data systems, and automation tools such as Automated Valuation Models (AVMs), Geographic Information Systems (GIS), and Artificial Intelligence (AI), all of which improve efficiency, consistency, and accessibility of data. This paper uses a systematic literature review strategy to investigate the digital transformation of the property valuation profession globally and within Sri Lanka, with special attention on the e-valuation system of the Government Valuation Department (GVD). The findings reveals the importance of valuers blending digital insights with professional expertise to deliver reliable, informed, and ethically grounded valuations. In Sri Lanka, digital adoption requires institutional support, capacity training, and contextual adaptations to ensure the long term incorporation of digital innovations into valuation practice.