G. D. Samarasinghe, University of Moratuwa, Sri Lanka, Sri Lanka
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Journal of Business Research and Insights (former Vidyodaya Journal of Management) Vol. 9 No. II (2023): Vidyodaya Journal of Management Vol. 09 Issue II - Articles
Social Listening Practices towards Social CRM and Customer Relationship Performance in the Fast-Food Industry in Sri Lanka
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