FACTORS IMPEDING EFFECTIVE USE OF HRIS IN LOCAL BANKS OF SRI LANKA

Abstract

As the effective use of HRIS is climbed, that would intend to minimize the recurring costs, improve efficiency and quality of information on decision making. However, there had been little research carried on measuring the effective use of HRIS in Sri Lanka and as a part of a broad study carried out in final year of an MBA study, this article built upon how effective use of HRIS ought to be measured and what the factors impeding for effective use are. Research methodology was predominately quantitative supported by qualitative methodology and an analytical survey was done through a structured questionnaire alone with five in-depth interviews. The strategic intention and system satisfaction was the most significant factors which affected the HRIS usage and leadership focus was on HRIS implementation process was adequate according to the survey results. The study arrived at some definitive conclusions that leadership focus were inadequate to effective use of HRIS and the system satisfaction was the most intense factor for user satisfaction. Later the researchers pointed out the managerial implications on related issues by proposing management practices should co-op with the HRIS implementation and should be tighten the strategic bond of HRIS output to the strategic management. Secondly, proposed to develop a framework to measure ROI on Information Systems and thirdly proposed to consider the “agile project management method” in implementation process for eliminating communication gap and uncomforting requirements.

Keywords: HRIS, Human Resources Management, Local Banks in Sri Lanka

For full Paper: fmscresearch@sjp.ac.lk