Impact of Training and Development on Employee Performance: with reference to a Selected Divisional Secretariat in Sri Lanka

Abstract

Training and development are important aspects of human resource management for improving employee performance while upgrading the quality and the quantity of the work. There is criticism of the general public towards some of the Divisional Secretariats’ inefficiency in executing public delivery services in Sri Lanka. One of the main reasons for this inefficiency is the inability to succeed in their jobs. The objective of the study is to identify the impact of training and development on employee performance in a selected Divisional Secretariat in Sri Lanka. The study is based on quantitative research methods. The population for the study consists of two hundred and eighty-seven employees. A hundred employees were selected using stratified random sampling method. The data is collected using a structured questionnaire and descriptive and inferential statistics were used to analyze the data. The results indicate that there is a positive impact of the training and development on employees’ performance.  It is important to pay more attention to training content, and training outcome.  As there is a dearth of research on training and development and employee performance of the Divisional Secretariats in Sri Lanka, findings of this study can be used to improve employee performance through effective training and development of the selected Divisional Secretariat specifically, and all Divisional Secretariat in generally in Sri Lanka. 

Keywords: - Training and Development, Employee Performance Divisional Secretariat, Sri Lanka