A Study on the Mediation Effect of Work-Life Balance on the Relationship between Psychological Empowerment and Job Satisfaction among Female Bank Employees in Sri Lanka

Abstract

This empirical quantitative study is about the Mediation Effect of Work-Life Balance on the Relationship between Psychological Empowerment and Job Satisfaction among Female Bank Employees of Sri Lanka. This is based on International Labor Organization report on the restraints on female workers’ contribution towards the national economy of Sri Lanka. Banking
sector was selected based on the considerable contribution made towards the service sector labor demand of the country. The target group consisting of 300 female middle managers from Western, Central and Southern provinces in Sri Lanka and sample selection by cluster random sampling of probability sampling method. The results analyzed by SPSS version 20 established that, the existence of Significant Positive Correlations among i) Psychological Empowerment (PE) and Work – Life Balance (WLB), ii) Work – Life Balance (WLB) and Job Satisfaction (JS), iii) Psychological Empowerment (PE) and Job Satisfaction (JS) and iv) the mediation effect of Work –Life Balance (WLB) with the relationship between Psychological Empowerment (PE) and Job Satisfaction (JS). In consideration of the findings of this paper, adding to the existing literature, the employers are recommended to take timely initiatives on improving Job Satisfaction, WorkLife Balance and Psychological empowerment employees for profit maximization. And individual employees should be directed towards integrating psychologically empowering measures to improve job satisfaction, work-life balance, to understand maintain and to be within one’s own ‘Work Life Cycle’.

Key Words: Female Bank Employees, Job Satisfaction, Psychological Empowerment, Work Engagement, Work – Life Balance