ASCERTAIN THE READINESS OF SRI LANKAN MEDIUM AND LARGE SCALED IT ORGANIZATIONS TO MANAGE IT PROFESSIONALS TO ENHANCE THEIR PRODUCTIVITY

Abstract

This research intends to find the globally recognized HR practices to retain IT professionals; the extent to which Sri Lankan software companies practiced them, and whether they have fulfilled the career expectations of IT Professionals. Research was carried out in three phases; literature review, HR manager interviews and an employee survey. Findings positioned the HR role, more towards functional and supportive than a strategic role. Current HR practices were matched with the world’s best, and were given high importance by HR managers. Nevertheless IT professionals shared a different view. According to them their career expectations were only partially fulfilled by the said practices. Line manager’s involvement in HR functionality found to be practiced hardly. Lack of education of people management in both academy and industry accounted for this. In brief the use of best HR suit in Sri Lankan IT organizations is still developing, with a satisfactory awareness level.

Keywords: HR practices, IT Professional, HR manager, IT Professional’s career expectations

For full paper: fmscresearch@sjp.ac.lk