Galdolage, Badra Sandamali, Department of Marketing Management, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka, Sri Lanka
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Proceedings of International Conference on Business Management Vol. 18 (2021): Proceedings of the 18th International Conference on Business Management- 2021 - Articles
Customers' Technology Know-How and Error-Correction Capability in Using Self-Service Technologies
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Proceedings of International Conference on Business Management Vol. 18 (2021): Proceedings of the 18th International Conference on Business Management- 2021 - Articles
Are You a Trend Setter or a Straggler? A Study on Social Drivers and Customer Shift towards Co-Creating Value with Self-Service Technologies
Abstract