Kapuge, K.D.L.R, Lecturer Department of Marketing Management Faculty of Management Studies Sabaragamuwa University of Sri Lanka, Sri Lanka

• Proceedings of International Conference on Business Management Vol. 7 (2010): Proceedings of the 7th International Conference on Business Management – 2010 - Articles
  IMPACT OF CUSTOMER RELATIONSHIPS ON CUSTOMER SWITCHING PROPENSITY: RETAIL BANKING INDUSTRY OF SRI LANKA
  Abstract