Kapuge, K. D. L. R, Department of Markerting Management Faculty of Management Studies Sabaragamuwa University of Sri Lanka Sri Lanka, Sri Lanka

• Proceedings of International Conference on Business Management Vol. 8 (2011): Proceedings of the 8th International Conference on Business Management – 2011 - Articles
  IMPACT OF SERVICE QUALITY ON CUSTOMER SWICHING PROPENSITY: CORPORATIVE RURAL BANKS OF SRI LANKA
  Abstract