The Impact of Job Stress on Turnover Intention: A Study of Reputed Apparel Firm in Sri Lanka

Abstract

This study attempts to identify the impact of job stress on turnover intention among machine operators in reputed apparel firm in Sri Lanka. Due to high level of turnover among machine operators, Presently Sri Lankan apparel industry faces a greater difficulties and it is noted that little attempt has been taken by the researchers to integrate the job stress with turnover intention in Sri Lankan literature. Hence problem of this study is to investigate ‘How the job stress causes an impact on turnover intention among machine operators in reputed apparel firm in Sri Lanka’. This study is conducted under the mixed research method and data were collected through a self-administered questionnaire consisting of 23 questions with five point Likert scale ranging from “strongly agree” to “strongly disagree”. In addition to that, data were collected through structured interviews with ten resigned employees. Under the universal sampling method, data were collected from 90 machine operators currently employed in the selected apparel firms. Data thus collected were analyzed using SPPS computer package having the univariate and bivariate analyses. Findings of the research revealed that there is a positive impact of job stress on turnover intention among machine operators in reputed apparel firms in Sri Lanka. It was concluded that there is a positive impact of job stress on turnover intention which means that majority of machine operators have a high degree of job stress. Further, this study also supported the view that the managers of apparel firms should get strategic steps to reduce job stress and turnover intention among the employees.

Keywords: Apparel Firm, Job Stress, Machine Operators, Turnover Intention