Organizational Role Stress on Job Satisfaction of Non-Executives in Commercial Banks, Sri Lanka

Abstract

Area of the Study

The impact of role stressors on the job satisfaction among the non-executives in the Sri Lankan commercial banking sector is the main area of this study.

Problem of the Study

Non-executives in the commercial banking sector in Sri Lanka is a major category of working group whose contribution is significant and important to survival of the banks in the competitive scenario. Success of their working life depends on the high level of day to day job satisfaction. However, the nature of job brings the risky and stressfulness. Therefore, this study is aimed to find out the effect of organizational role stress on the JS of the non-executives in the banking sector.

Method of the study

The sample of the study was 252 non-executives and sample was selected as simple random sampling method. Two standard questionnaires were used to gather the primary data and correlation and regression analysis were used to analyses the data.

Findings of the Study

The major finding of the study is that there is moderately negative relationship and impact of role stressors on the job satisfaction of banking non-executives.

Conclusion of the Study

The main conclusion of the study that the management of the banking companies have to pay their attention to reduce the different role stressors among the non-executives.

Keywords: Organizational Role Stress, Job Satisfaction, Banking Non-Executives