Human Resource Management and Artificial Intelligence: A Bibliometric Exploration

Abstract

The concept of artificial intelligence, a driving force behind human resource management, has recently gained popularity in the academic community. This study explores the intellectual structure of this field using the Scopus database in the subject area of business, management and accounting. Bibliographic analysis, a recent and rigorous method for delving into scientific data, is used in this investigation. The approach used is a structured and transparent process divided into four steps: (1) search criteria; (2) selection of database and documents; (3) selection of software and data pre-processing; and (4) analysis of findings. We employ bibliometric mapping to observe their numerous linkages and performance evaluation to learn about their structure. A total of 67 articles were collected from the Scopus database between 2015 and 2022 using certain keywords (artificial intelligence, expert systems, big data analytics, and human resource management) and some specific filters (subject–business, management and accounting; language-English; document–article, review articles and source-journals). Ten research clusters were identified: Cluster 1: multi-agent system; Cluster 2: decision support system; Cluster 3: internet of things; Cluster 4: active learning; Cluster 5: decision tree; Cluster 6: optimisation; Cluster 7: software design; Cluster 8: data mining; Cluster 9: cloud computing; Cluster 10: human-robot interaction. The findings could be helpful for researchers and practitioners in the HRM field to extend their knowledge and understanding of AI and HRM research. This study can provide notable guidance and future directions for quite a few firms in expanding the use of AI in HRM.

Keywords: Artificial intelligence, human resource management, bibliometric analysis