A Precision Timing Analysis to Improve Turnaround Efficiency in Narrow-Body Aircraft Operations

Abstract

Air transportation is a rapidly growing sector with significant economic implications, contributing to the global flow of goods, people, and ideas. However, the saturation of airport capacities has led to challenges, notably delays, which affect passenger satisfaction. To mitigate this, optimizing ground handling operations is essential. This study explores the turnaround process at Bandaranaike International Airport, focusing on the efficiency of critical operations such as baggage handling, fueling, and passenger boarding. The research identified that the actual average turnaround time (72 minutes) exceeds the standard operational time (60 minutes). The findings underscored the need for improved precision in turnaround timing to enhance operational efficiency and customer satisfaction. This paper recommends specific improvements in scheduling and operational practices to minimize turnaround delays and optimize the use of available resources.